Running a successful HME/DME business is no small feat. From managing patient intake to processing claims, every step of the workflow is crucial. That’s where Strategic Office Support (SOS) steps in. We specialize in providing tailored outsourcing solutions that meet your needs quickly and effectively, ensuring your operations run smoothly while you focus on growth.
Comprehensive Services Tailored to Your Needs
At SOS, we handle the critical day-to-day tasks that keep your business moving. Whether you need help with:
- Intake: Wrangling paperwork and coordinating with doctors’ offices and patients.
- Customer Service: Ensuring patient inquiries are handled with care and precision.
- Resupply Processing: Managing recurring orders seamlessly.
- Prior Authorizations & Recertifications: Navigating the maze of approvals efficiently.
- Billing and Collections: Tackling claims, denials, and AR follow-ups with expertise.
- Payment Posting: Keeping your financial records accurate and up to date.
- Dispatching Medical Equipment Technicians: Coordinating timely and efficient deliveries.
SOS has you covered every step of the way. We thrive on solving problems, simplifying processes, and ensuring nothing falls through the cracks.
Your Trusted Partner in HME/DME Operations
HME/DME providers trust SOS to exceed expectations with enthusiasm and precision. Here’s what we bring to the table:
- Seamless Integration: Our team becomes an extension of your own, working alongside you to ensure continuity and efficiency.
- Industry Expertise: We understand the unique challenges of the HME/DME industry and tailor our solutions to meet them.
- Enhanced Efficiency: By outsourcing with SOS, you gain a partner focused on optimizing workflows, reducing stress, and improving profitability.
What the Industry is Saying
Our commitment to excellence speaks for itself. Here’s what some of our clients have to say:
- “In my 30 years in healthcare, I have never encountered an outsourcing or contracted staffing partner that demonstrates such exceptional care and commitment.”
– Stacey Amidon, Executive Director, Ethos Therapy Solutions - “SOS employees have integrated seamlessly into our teams, effectively becoming part of the HSS staff. We rely on them and hold them to the same standards as our onshore staff. Some have even advanced to managerial and trainer roles, helping to educate both new SOS team members and onshore staff.”
– Richard Minicucci, Director of Finance, Health System Services - “No one is as fast as our SOS associate. And I don’t believe anyone ever will be. She’s even faster than everyone in the office. She just gets it.”
– Janet Shannon, Operations Manager, Breast Pump Depot, URS Medical
Why Choose SOS?
- Experience You Can Trust: With years of industry expertise, we’ve fine-tuned our services to meet the unique needs of HME/DME providers.
- Dedication to Your Success: We’re more than just a service provider—we’re a partner committed to your growth and success.
- Flexibility and Speed: Whether it’s an urgent need or long-term support, SOS adapts to your pace and priorities.
Focus on Growth, Leave the Rest to Us
At SOS, we believe in letting you focus on what matters most: growing your business and providing top-notch patient care. By taking the day-to-day operational burdens off your plate, we free you to think strategically and drive your business forward.
Ready to simplify your operations and unlock your business’s potential? Contact SOS today to learn how we can tailor our services to meet your needs.
