Customized Solutions

RCM: Optimized. Efficient. Intake

With our full RCM solutions, you get more than just a service. You get a dynamic partnership to propel your business forward in alignment with your vision and goals. Our expert team is an extension of yours and pursues your hard earned allowable. Billing precision meets personalized power.

Talk to Expert

Industry Expertise

What your SOS
Associate Can Do

Revenue Cycle Management
Hold Management
Document Review
Claim Submission
Front-end Rejections
Payment Posting
Denial Management
AR Management

Find Top Talent

"I just had to drop a line and say what an AMAZING job your team is doing! We got a $56k check from Illinois Medicaid Friday and a $32k check today. Cash collections are up 16.5% from June and they keep growing every month.
Your knowledge and expertise is just invaluable. SOS has been the greatest godsend this business has ever received! You guys are just absolutely amazing!"

Chris Curran

COO, Impact Medical

Top Tier In-Office Associates

People matter. It’s why we invest in ours. Only 2% of applicants make the cut to become our associates due to our vetting and training. Our expert team is an extension of yours. All associates work in office and are solely dedicated to you. It’s a tailor-made team of solutions.

Our Hands-On Approach:
Seamless Onboarding, Tailored to You

Step 1

Discovery Call

We take the time to understand your unique needs, challenges, and goals.

Our state-side subject-matter experts (SMEs) conduct an in-depth assessment, leveraging their expertise in HME/DME workflows, best practices, and software. This ensures we understand your pain points and set the stage for a successful partnership.

Step 2

Strategy Session

We design a comprehensive plan tailored to your business.

Our SMEs document every role and responsibility, creating client-specific SOPs, KPIs, and standards. We offer complimentary consulting during this phase, optimizing your workflows and ensuring alignment on daily, weekly, and monthly performance metrics.

Step 3

Match with Top Talent

We recruit, train, and onboard your team with minimal effort required from you.

Your team is carefully selected from top-tier talent. They undergo rigorous training supervised by our SMEs and on-site Cebu trainers. Every associate is equipped to handle your tasks with speed and accuracy from day one, minimizing the burden on your team.

Step 4

Your Team Goes Live

Your team delivers high-quality work, as early as 4 days after onboarding.

Within as little as 4 days, your fully trained team is live and productive. We implement KPIs to track performance, ensuring tasks are completed quickly and accurately. Our process guarantees seamless integration into your systems and workflows.

"Compared to other outsourcing services we’ve worked with, SOS employees are more engaged, and the SOS Trainer takes responsibility for employee training. SOS provides a centralized location for employees to work, structured training environment, and engaged employees"

Lisa Mason

Customer Service Manager, Seeley Medical

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